Customer information

Terms of service

The key conditions that apply when browsing, ordering, or requesting services from RB Furniture.

Products and availability

Product information, colours, dimensions, finishes, prices, and availability may be updated. Natural materials and screen settings can create reasonable visual variation.

An order is subject to confirmation, stock availability, delivery coverage, and any customization details agreed with the customer.

Orders and payment

Please review product, quantity, contact, delivery, and payment information before placing an order. We may contact you when clarification or verification is needed.

Available payment methods and any applicable instructions are shown during checkout.

Delivery and access

Delivery timing and charges depend on the order, location, access conditions, and service availability. Customers should provide accurate access information and be available to receive and inspect the order.

Responsible website use

Do not misuse the website, attempt unauthorized access, interfere with service operation, or submit false or unlawful information.

Need help with an order?

Share your order number and contact details so our team can assist you.

Contact support