Customer information

Privacy

How RB Furniture handles the information used to serve customers and fulfil orders.

Information we collect

We may collect contact, delivery, order, payment-reference, and support information that you provide while using the website or speaking with our team.

We may also receive basic technical information, such as browser and device data, needed to operate and protect the website.

How information is used

Information is used to process orders, coordinate delivery, provide customer support, maintain transaction records, prevent misuse, and improve our services.

Sharing and retention

We share information only where needed to run the service, such as with payment, delivery, hosting, or professional service providers, or where required by law.

Records are kept only for as long as reasonably needed for service, legal, accounting, security, and dispute-resolution purposes.

Your choices

You can contact us to ask about your personal information or request a correction. Some records may need to be retained where an order, legal duty, or security requirement applies.

Need help with an order?

Share your order number and contact details so our team can assist you.

Contact support